Terms of Use

Section 1 — Website Terms

By using this website, you represent that you are at least 18 years of age, or that you have the consent of a parent or guardian.

You may not use this website for any illegal or unauthorised purpose, and you must not violate any laws applicable in your jurisdiction when using this website.

You must not transmit viruses, malicious code, or any content of a destructive nature through this website.

Section 2 — General Conditions

We reserve the right to refuse access to this website or our services to anyone, at any time, for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of this website or its content without our express written permission.

Section 3 — Accuracy of Information

The content on this website is provided for general information purposes only. While we make reasonable efforts to keep it accurate and current, we do not guarantee that all information is complete, accurate, or up to date. You should not rely solely on information from this website when making professional or commercial decisions.

We reserve the right to modify or remove content from this website at any time without notice.

Section 4 — Modifications to Services and Pricing

Pricing for our products and services is subject to change. We will provide notice of pricing changes for existing subscribers in accordance with our Software Licence Agreement.

We reserve the right to modify or discontinue any part of our website or services at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the website or services.

Section 5 — Products and Services

Our software products (including Acouso-ROOM) are available by subscription. All use of our software is subject to the Software Licence Agreement, which you must accept before using the software. In the event of any inconsistency between these Terms of Use and the Software Licence Agreement in relation to software use, the Software Licence Agreement prevails.

We reserve the right to limit access to our products or services to any person, geographic region, or jurisdiction at our discretion.

Section 6 — Cloud Infrastructure Usage Limits

Our software products (including Acouso-ROOM) rely on proprietary cloud infrastructure to process acoustic analysis. To maintain performance and availability for all users, we reserve the right to impose limits on cloud processing usage, including limits on project size, frequency of submissions, and total processing volume.

These limits may vary by subscription type and may be updated from time to time. Current limits applicable to your subscription will be communicated via the Software or our website. We reserve the right to introduce, vary, or remove usage limits at any time, including as part of changes to our subscription and pricing structure.

We reserve the right to throttle, restrict, or suspend access to cloud processing services where your usage exceeds applicable limits, threatens the stability or availability of our infrastructure, or is inconsistent with your subscription entitlements. Where practicable, we will provide notice before restricting access.

We are not liable for any loss arising from the enforcement of usage limits in accordance with these Terms. This section is supplementary to, and does not limit, the suspension and enforcement rights set out in the Software Licence Agreement.

Section 7 — Account and Billing Information

You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the accuracy of your account information, including your email address and payment details.

Billing and subscription management is handled through Stripe. For details, refer to our Software Licence Agreement.

Section 8 — Third-Party Tools and Links

Our website may provide access to or links to third-party tools, platforms, or websites (such as Autodesk products). We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your use of third-party tools or websites is at your own risk and subject to the terms of those third parties.

Section 9 — Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Acouso Pty Ltd or its licensors and is protected by Australian copyright and intellectual property laws. You must not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

Section 10 — User Submissions and Feedback

If you submit feedback, suggestions, or other materials to us (whether via this website, email, or otherwise), you grant Acouso a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, modify, and incorporate that material for any purpose, including improving our products and services. We are under no obligation to maintain confidentiality of, compensate you for, or respond to any submission.

Section 11 — Personal Information

Your personal information is collected and handled in accordance with our Privacy Policy, which forms part of these Terms of Use.

Section 12 — Prohibited Uses

In addition to the prohibitions set out elsewhere in these Terms, you must not use this website or its content to:

• engage in any unlawful activity or assist others to do so;
• violate any applicable laws or regulations;
• infringe the intellectual property rights of Acouso or any third party;
• submit false or misleading information;
• upload or transmit viruses or any malicious code;
• scrape, harvest, or collect personal information of other users;
• interfere with or disrupt the security or functionality of this website; or
• attempt to gain unauthorised access to any part of our systems or infrastructure.

We reserve the right to terminate your access to this website for any breach of these Terms.

Section 13 — Disclaimer of Warranties; Limitation of Liability

To the maximum extent permitted by law, this website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee that this website will be uninterrupted, error-free, or free from viruses or other harmful components.

To the maximum extent permitted by law, Acouso and its directors, employees, agents, and service providers will not be liable for any indirect, consequential, incidental, or special loss or damage arising from your use of this website or reliance on its content.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded or limited.

Section 14 — Indemnification

You agree to indemnify and hold harmless Acouso and its directors, officers, employees, and agents from any claim, loss, liability, cost, or expense (including reasonable legal costs) arising from your breach of these Terms of Use or your violation of any law or the rights of a third party.

Section 15 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and will not affect the validity and enforceability of the remaining provisions.

Section 16 — Termination

We may terminate or suspend your access to this website at any time if you breach these Terms. Obligations and liabilities incurred prior to termination will survive.

Section 17 — Entire Agreement

These Terms of Use, together with our Privacy Policy and (where applicable) our Software Licence Agreement, constitute the entire agreement between you and Acouso regarding your use of this website. Any failure by us to exercise a right under these Terms does not constitute a waiver of that right.

Section 18 — Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland for any dispute arising under or in connection with these Terms.

Section 19 — Changes to These Terms

We may update these Terms of Use at any time by posting the revised version on this page. Your continued use of this website after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

Section 20 — Contact

Questions about these Terms of Use should be directed to: